Privacy Policy

How we handle your information

Last updated: March 2026

Our Position on Privacy

Business Brain absolutely respects every business's right to privacy. This isn't just a policy — it's a principle that runs through everything we build.

We do not sell your data. We do not share your data with third parties. We do not use your data for anything other than providing you with the best possible service.

What We Collect

When you interact with Business Brain — whether through our website, our chat, or our platform — we may collect:

  • Contact information you provide (name, email, company, phone number) when you get in touch, register for our Pilot Programme, or use our contact forms
  • Business knowledge you choose to add to your Business Brain instance
  • Usage information necessary to keep the platform running smoothly

How We Use It

All information you provide is used exclusively by our systems to deliver and improve the services you've asked for. Specifically:

  • To respond to your enquiries and requests
  • To provide and maintain your Business Brain instance
  • To improve the quality and reliability of our platform

That's it. No hidden purposes. No secondary uses.

Your Data, Your Control

  • Your Business Brain instance is dedicated to you — never shared with another business
  • All documents are stored in human-readable formats — no proprietary encoding
  • You can export your entire knowledge base at any time
  • If you leave, your data leaves with you — no lock-in, no exit fees

Cookies

Our website uses essential cookies required for the site to function. We do not use tracking cookies, advertising cookies, or third-party analytics that follow you around the internet.

Third Parties

We do not sell, trade, or transfer your information to third parties. We host on our own infrastructure — your data is not routed through third-party cloud services that make their own decisions about your information.

Data Security

We take appropriate technical and organisational measures to protect your data, including dedicated instances, encrypted connections, and infrastructure we own and control.

Contact

If you have any questions about this privacy policy or how we handle your data, get in touch: